1. Physical Security Systems Engineering

• Assist with installation, testing, troubleshooting, and maintenance of:

  • Access control systems

  • CCTV and video management systems

  • Door hardware and locking systems

  • Low-voltage cabling and infrastructure

  • Alarm and monitoring systems

• Support deployment and maintenance of enterprise physical security platforms including:

  • Axis Camera Station Pro

  • Axis door controllers

  • HID credential and reader systems

  • Video surveillance infrastructure

• Respond to troubleshooting requests involving:

  • Reader issues

  • Controller connectivity

  • Camera outages

  • Door alarms

  • Basic network and power issues

2. Technical Field Engineering

• Assist with:

  • Door configuration and access policies

  • Camera positioning and coverage planning

  • Security documentation and standards

  • RFQ and project implementation processes

  • Physical security best practices within data center environments

• Support inventory management, equipment staging, and lab testing

• Assist with low-voltage cable pulls, device mounting, labeling, and hardware commissioning

• Maintain professionalism while working in active production data center environments

3. Datacenter Deployment & Travel

• Travel to datacenter facilities to assist with:

  • New site deployments

  • Security upgrades

  • Hardware replacements

  • Commissioning and validation

  • Vendor coordination

• Support physical security expansion efforts across multiple facilities and construction projects

• Assist senior engineering staff with documenting installations and validating completed work against company standards

4. Rotating 24/7 On-Call Responsibility – Security System Emergencies

This role participates in a rotating 24/7 on-call schedule to support urgent physical security system issues outside of normal business hours. On-call responsibilities include responding to security system emergencies involving access control, video surveillance, intrusion detection, intercoms, door hardware integrations, and other critical security infrastructure. The on-call engineer is expected to triage incidents, provide remote troubleshooting when possible, coordinate with internal teams and vendors, escalate critical failures, and support restoration of security system functionality in a timely manner. Examples of on-call events may include access control outages, door controller failures, camera system outages affecting critical areas, security server or recording failures, life-safety/security-impacting door issues, or other incidents that could affect site security, compliance, or business continuity. Participation in the on-call rotation requires reliable availability during assigned on-call periods, timely acknowledgement of alerts or calls, and clear documentation of actions taken, escalations, and resolution status. On-site response may be required when remote remediation is not sufficient or when the incident presents an immediate operational or security risk.